IT Support Technician

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Details: Posted on: 13th October 2018

  • Education Level: Masters Degree
  • Work Experience: 2-5 Years
  • Commitment: Full Time


1. IT Technician
Company Name: Mansion Computer Game Center
Dates EmployedJul 2018 ? Present
Employment Duration4 mos
Location: Al-Ain, Abu Dhabi, United Arab Emirates
Installing and configuring computer hardware, software, systems, networks, printers and scanners
* Monitoring and maintaining computer systems and networks
*Responding in a timely manner to service issues and requests
*Providing technical support across the company (this may be in person or over the phone)
* Setting up accounts for new users
* Repairing and replacing equipment as necessary
*Testing new technology
* Possibly training more junior staff members.
Desktop Support, Network Support, Troubleshooting, Netcraft Server, Games Support, Software Support, Cashier, Printer Support.

2. Time Keeper
Company Name: Ayadi Manpower Supply Co LLC
Dates EmployedFeb 2018 ? Jun 2018
Employment Duration5 mos
Location: Al Ain, Abu Dhabi, United Arab Emirates
?Compiles employees' time and production records, using calculator or computer: Reviews
?Computes total time worked by employees, using calculator or computer, posts time
?Worked to master timesheet, and routes timesheet to payroll department.
?May pay employees.
?May calculate time worked and units produced by piece-work or bonus work employees,
?Using calculator or computer, and be designated Time Checker or Work Checker.
? May locate workers on jobs at various times to verify attendance of workers listed on daily
?Spot sheet and be designated Spotter.
?May interview employees to discuss hours worked and pay adjustments to be made and be
?Designated Pay Agent.
?Maintaining Schedules
?Collecting Data of employees
?Orienting Workers
?Knowledge of Hardware, Software, Operating System Wireless Networks.

3. IT Officer
Company NameAir Indus
Dates EmployedJul 2013 ? Jul 2017
Employment Duration4 yrs 1 mo
LocationIslamabad AirPort
? Configuration of Switch and Router (Cisco 2900,3700 series etc)
? Actitive Directory, Window deployment Services
? Proxy server, Exchange server 2010, DHCP and DNS server,Diaster Recovery, VPN
? Cabling, Troubleshooting
? Knowledge of Hardware, Software, Operating System Wireless Networks.
? Full Desktop Support ,help Desk Support, Hardware Support
? Ability to diagnose and resolve problems with printers, copiers, fax machines and
? Taking care of the day- to-day support and troubleshooting of all in house software
and equipment (desktops, laptops, printers, phones, copy machines) at Islamabad
? Perform hardware and software maintenance duties.
? LAN & WAN,
Troubleshoot and correct hardware/ software computer and network problems.
? Ensure all daily tasks including backups complete successfully.
? Offer technical support of telephone system.
? Provide support of software installation and troubleshooting.
? Maintain WIFI network in a good functioning level.
? Administered computer network as per requirement.
? PLATFORMS ( XP,Win 7 , 8 and 10,Linux)
Specific Duties and Responsibilities
The IT/Desktop Support Officer responsibilities include, but are not limited to the
? Manage Network During Flight
? Troubleshooting
? Reset of Wireless Router (PTCL

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